Who is Cérge and what does Cérge do?
Cérge is a set of companion technologies delivering societal change ensuring we are all more welcoming and inclusive of disability.
A lack of publicly available accessible information and inadvertent discriminatory customer service are the two biggest yet easily solved Social Barriers to community participation, sport & leisure and accessible tourism for up to 1 in 5 people.
Accessible Information...
With increasing impairment comes an increased requirement for publicly available information to make an informed decision about a destination's accessibility and sensory experience.
Fears of "getting it wrong" or "not knowing where to start" hold many business owners from promoting their existing accessible and sensory experiences publicly on their websites.
Customer Service
The greatest source of discrimination for people with disability is from service and hospitality staff. Importantly, this is not deliberate but inadvertent.
With Over 70%
of all disability being invisible and each disability unique to each person, service and hospitality staff are left to guess and lack the confidence to deliver empathetic service to customers with disability.
The Cérge Companion App provides service staff the confidence to ensure empathetic customer service and deliver meaningful social impact.
Cérge Companion Websites
The Cérge Companion Websites are a plug and play solution for a venue or destination to make a stepped change in the publicly available information detailing accessible and sensory experience imagery and descriptions.
An immediate and significant uplift in publicly available information empowers customers with disability, parents, carers and support workers to make an informed decision before arrival.
Designed to link directly from a company's website, the Cérge Companion Website contains:
Cérge Companion App
Imagine having your own personal disability and mental health advocate in your pocket to ensure you receive warm and empathetic customer service whilst participating in local community, sport, and whilst traveling.
The Cérge Companion App is a free assistive technology for individuals with disability, support worker, carers, and parents to notify a participating destination/venue of specific service preferences ahead of time and remove the fears and anxiety of how you or your loved ones will be treated.
Discreet messaging from app direct to the venue empowers customer service staff with complete confidence and knowledge to ensure an inclusive experience.
Team Cérge
Andrew Wang
Jocelyn Regua
Kyle McManus
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